SatCom Equipment Support Docs

NorthernAxcess provide all the information you need to use, maintain, and troubleshoot your satellite phone, BGAN Satellite Internet terminals , Fleetbroadband terminals and much more. Learn about our Satellite communication products, view online manuals, Quick Start Guides, and latest firmware upgrades. Whether you want to talk to our technicians, or find just the right self-help information, you’ve come to the right place for answers.

We go way beyond the typical ranges of personal support because we know that our customers need a company that is there for them. So if your satellite phone is not working, you need to reload your airtime prepaid sim card, or support in setting up your system, we will be there for you! We offer our customers exclusive services such as our Satellite Phone Repair Centre, Satellite Communication Installation & Training Services, or our specialty satellite phone Product Protection Shield which is a service that provides extended warranty, and maintenance for your satellite phone.

Satellite Phone Support

Satellite Wifi Hotspot Support

BGAN Terminal Support

iSatHub Support

FleetBroadband Marine Terminal Support

SatCom Frequently Asked Questions